Refund & Cancellation

EvoluteGen Vision provides digital services that involve time, expertise, and customized work. Once a project is initiated, resources are allocated specifically for the client.

Clients may request cancellation of services by providing written notice via email.

• Cancellation requests must clearly mention project details.
• If requested before initiation, eligibility is reviewed case-by-case.
• If requested after work has started, no refund will be applicable.

Advance payments are non-refundable once project execution has begun. No refunds will be issued for work already completed or milestones achieved. Refunds, if approved, will be processed within 7–10 business days using the original payment method.

Delays caused by the client (late content or approvals) do not qualify for refunds. Requests for changes beyond the agreed project scope may require additional charges and are not grounds for a refund.

Fees paid for maintenance or subscription-based services are non-refundable once the service period has started. Renewals must be cancelled before the next billing cycle.